Shipping

We Offer Limited Free Shipping in Canada!

Please note: Pit Barrel Cooker, aprons, and other smaller items ship free on orders over $99, the information below applies only to the large pizza ovens.

You have the option to pick up your oven from our warehouses in Mississauga (Nonno Peppe and Pizzaiolo) and Vaughan (all other models) and receive a $150 discount vs the prices you see online. This includes sending your truck or common carrier for pick up, using your pick up truck, cube van, or trailer. All ovens will require a pick up truck or a trailer for pick up, they will not fit into an SUV or a minivan. The pick up location is near the Vaughan Mills mall. We need to receive your order at least 24 hours prior to pick up but in some cases 3-5 days in advance to make sure we have the oven ready on the pick up date. You can place your order online by choosing the local pick up option at checkout.

If you are within 2 hours of the GTA curbside shipping with tailgate service to your house is free!

If you are in the rest of Ontario please contact us for a shipping quote - often it will still be free.

For the rest of Canada we offer free delivery to freight terminals or business locations with dock or forklift in most major cities. You can pick up from the terminal with a pick up truck, trailer, or box truck, the terminals have forklifts to load the oven onto your vehicle. Here are the terminal locations where we deliver for free:

BC: Victoria, Nanaimo, Port Coquitlam, Kelowna, Kamloops, Castlegar

AB: Calgary, Edmonton, Red Deer

SK: Saskatoon, Regina

MB: Winnipeg, Brandon

ON: All orders from within 2 hours of Toronto always ship to home. For other areas terminals are located in: Thunder Bay, North Bay, Sudbury, Timmins, SSM, Ottawa, Kingston

QC: Montreal, Quebec

NB: Moncton, Bathurst, St John, Fredericton

NS: Halifax, Truro, Sydney, New Glasgow

PEI: Charlottetown

We deliver for a $150 charge to some other terminals in BC: Campbell River, Smithers, Dawson Creek, Williams Lake, Burns Lake, 100 Mile House, Fort Nelson. 

If you do not wish to pick up from one of the terminals above but require delivery to your house please contact us for a shipping quote, we will reply quickly. We always credit the part which we would pay for delivery to the nearest freight terminal, we will quote only the difference in delivery price. In order to provide a quote we need to know:

1) your postal code

2) is this a residence or business? (it’s faster and cheaper to ship to a business)

3) whether or not you have lifting equipment on site to unload the stove from truck, i.e. forklift, tractor, skid steer etc? It's NOT a must but reduces the rate.

4) is the road all the way to your location paved?

5) are there any obstructions you can think of (narrow road, slope, unmarked address, etc)?

Returns:

We accept returns of defective products only within 7 days of delivery as recorded by online tracking. If you received a damaged or defective product then return shipping will be paid by us.

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